We stand behind the quality and craftsmanship of our products. This Warranty Policy explains what is covered, how to make a claim, and the conditions that apply.

1. Warranty Coverage

All Cat Footwear products are covered by a 6-month limited warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use.

2. What the Warranty Covers

The warranty applies to:

• Manufacturing defects in stitching, soles, eyelets, and structural components

• Defects in materials that affect the performance or durability of the footwear

3. What the Warranty Does Not Cover

The warranty does not cover:

• Normal wear and tear

• Damage caused by misuse, negligence, or improper care

• Damage caused by accidents, modifications, or repairs by unauthorized parties

• Natural breakdown of materials over time due to regular use

• Water damage unless the product is specifically labeled as waterproof

4. Warranty Claim Process

To submit a warranty claim:

1. Contact our customer support team with your proof of purchase

2. Provide clear photos and a description of the defect

3. If required, return the item for inspection

Once the claim is reviewed and approved, we will offer a repair, replacement, or refund at our discretion.

5. Resolution

• If the product is found to be defective, we will cover the cost of repair, replacement, or refund

• If the product is no longer available, a comparable item or refund may be offered

6. Exclusions and Limitations

This warranty is valid only for the original purchaser and is non-transferable. The warranty applies only to products purchased from our authorized website or retailers.

7. Consumer Rights

This warranty is provided in addition to your rights under the South African Consumer Protection Act (CPA). Nothing in this policy limits or excludes those rights.